FAQs
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How can I contact Born a Nurse for support or inquiries?
You can reach us at joliescrubs@gmail.com for any questions or support. Our team will respond within 1-2 business days. -
Do you offer returns or exchanges?
Yes, we offer returns and exchanges within 30 days of purchase. Please ensure the item is unused and in its original condition. Contact us at joliescrubs@gmail.com for assistance. -
How long does shipping take?
Shipping typically takes 5-7 business days for domestic orders. International orders may take 10-14 business days depending on location. -
Do you offer gift cards?
Yes, we offer digital gift cards that can be used across all our products. Email us for more details or to purchase a gift card. -
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. Use it to track the status of your package. -
Do you offer discounts for nurses or healthcare professionals?
We are proud to offer exclusive discounts for nurses and healthcare workers. Contact us at joliescrubs@gmail.com to learn more about our discount programs. -
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods at checkout. -
How do I care for my apparel and accessories?
Care instructions are provided with each item. For best results, follow the instructions to maintain the longevity of your products. -
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times vary by country. Contact us if you have specific questions about your destination. -
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us at joliescrubs@gmail.com with your order number and photos of the issue. We’ll work quickly to resolve it for you.